Dovaswez496 Privacy Policy —
Your Privacy Is Our Priority

1Introduction

Dovaswez496 ("we", "Platform") values the privacy of every member and user of our services. We understand how important the security of your personal information is, especially in an online gaming environment involving financial transactions.

This Privacy Policy is written to explain clearly and transparently:

• The types of personal information we collect from you.
• The purpose and manner in which we use your information.
• Parties that may receive your information under certain circumstances.
• The security measures we take to protect your data.
• Your rights regarding the personal information we hold about you.

This Privacy Policy should be read together with Terms and Conditions dovaswez496, which also forms part of the overall agreement between you and our platform.

2Personal Information We Collect

Dovaswez496 collects your personal information through several channels when you use our platform. Below are the categories of information we collect and their purposes:

A) Account Registration Information

• Full name as shown on your identity card or passport.
• Date of birth for age verification (18 years and above).
• Active email address and mobile phone number.
• Username and password chosen by you.
• Current residential address.

B) Identity Verification Information (KYC)

• Copy of Malaysian identity card (MyKad) or valid identification document.
• Copy of passport if applicable.
• Proof of address such as a recent utility bill or bank statement.
• A selfie for biometric verification purposes if required.

C) Financial Information

• Bank account number or e-wallet details (DuitNow, Touch 'n Go eWallet, Boost).
• Records of deposit and withdrawal transactions.
• History of wagering activity on the platform.

D) Technical Information

• IP address and device information used.
• Your device's web browser type and operating system.
• Log data including access times, pages visited, and actions taken within the platform.
• General location information based on IP address.

3How We Use Your Information

Every piece of information we collect has a clear and legitimate purpose. dovaswez496 uses your personal data for the following purposes:

Dovaswez496 will not use your data for any purpose other than those stated above without obtaining your prior consent. You may withdraw consent for receiving marketing materials at any time through your account settings.

4Information Sharing & Disclosure

Dovaswez496 does not sell or rent your personal data to any third party for marketing purposes. However, there are certain situations where we may need to share your information with the following parties:

Trusted Service Providers

We work with third-party service providers that help us operate the platform, including payment providers, cloud services, gaming technology providers, and analytics companies. All these parties are bound by strict confidentiality agreements and are only permitted to use your data for the specific services they provide to us.

Authorities & Legal Requirements

Dovaswez496 may be required to disclose your information to authorities, regulatory bodies, or law enforcement when mandated by applicable law, or when we have reasonable grounds to believe that disclosure is necessary to prevent or investigate financial crime.

Business Transfers

In the event of a merger, acquisition or sale of dovaswez496 assets, your personal data may be transferred to the new entity. We will notify you before any such transfer takes place and inform you of the options available to you.

5Security & Data Protection

Protecting your personal data is a responsibility we take seriously. dovaswez496 implements multiple layers of technical and organisational security measures to ensure your information is always protected against unauthorised access, disclosure, alteration or destruction.

• 256-bit SSL Encryption: All data transmitted between your device and the dovaswez496 servers is encrypted using bank-level SSL/TLS technology.
• Static data encryption: Sensitive data stored in our database is also encrypted for additional protection.
• Access controls: Only authorised personnel may access members' personal data, and every access is recorded in an audit log.
• Continuous monitoring: Our systems are monitored 24 hours a day to detect any suspicious activity or intrusion attempts.
• Two-factor authentication: Members are encouraged to enable 2FA to add an extra layer of security to their account.
• Regular security audits: dovaswez496 conducts regular security audits and penetration testing by independent security experts.

6Cookies & Tracking Technologies

Dovaswez496 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
• Performance Cookies: Collecting information on how you use the platform to help us improve the overall user experience.
• Functional Cookies: Saving your preferences such as language and display settings so you do not have to reset them every time.
• Analytics Cookies: Helping us understand platform traffic and usage patterns for service improvement purposes.

You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of the dovaswez496 platform. For more information on managing cookies, please refer to your web browser's help documentation.

7Your Rights as a Data Subject

As a dovaswez496 member, you have certain rights regarding the personal information we hold about you. We respect and facilitate the exercise of these rights in accordance with applicable data protection laws.

8Data Retention Period

Dovaswez496 retains your personal information only for as long as necessary to fulfil the purpose of collection, or as required by applicable law. In general, our retention policy is as follows:

• Active account data: Retained throughout the period your account is active, plus any additional period required by law.
• Financial transaction records: Retained for a minimum of 7 years in compliance with Malaysia's banking and tax legal requirements.
• KYC Documents: Retained for at least 5 years after account closure for anti-money laundering compliance purposes.
• Support communication logs: Retained for 3 years for reference and dispute resolution purposes.
• Technical log data: Retained for 12 months for security and analytics purposes.

Once the retention period expires, your data will be securely deleted or anonymised in accordance with the data deletion procedures established by dovaswez496.

9Changes to This Privacy Policy

Dovaswez496 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform service improvements. The latest version of the Privacy Policy will always be available on the official dovaswez496 website with a clear update date.

If we make significant changes to how we process your personal data, we will provide appropriate notice via your registered email or through in-platform notifications before the changes take effect. Continued use of the dovaswez496 platform after any changes constitutes acceptance of the updated Privacy Policy.

10Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact the dovaswez496 data protection team through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform.
• Response time: We aim to respond to all privacy-related enquiries within 3 business days.

We value every piece of feedback from our members and are committed to resolving any privacy concerns promptly and professionally. Your satisfaction and trust are our top priority at dovaswez496.